Being authentic on social media helps to build trust and credibility with your audience, which in turn can lead to increased engagement & sales. Here are a few reasons why authenticity is important in your social media marketing efforts:
Share your brand's story, show your human side, be transparent, and respond promptly to customer inquiries and complaints.Show your customer that you care about their satisfaction.
By being genuine & transparent, you can build trust & credibility with your audience, increase engagement and improve customer relationships. Authenticity is the best policy, so be yourself and let your personality shine through in your social media marketing.